HB 4224 doesn’t ban ESAs. It forces records access and AG escalation—exposing letter mills that can’t produce the documents behind their letters.
Investigating ESA Letter Abuse in California
This content is shared for public education, journalistic investigation, and policy advocacy. It includes direct communications from Emotional Support Animal (ESA) service providers, examined against California’s AB-468 and federal housing standards. We are not alleging that any provider or individual has violated the law. Our observations are based solely on the language used in the communications and our interpretation of …